Introduction to Microsoft 365 and AI Administration (AB-900)
This foundational course introduces the core administrative concepts of Microsoft 365, focusing on the Zero Trust model, Microsoft Entra identity, security architecture, and the basic deployment principles of Copilot and AI services.
Training at a glance
Level
Beginner
Duration
1 Day
Experience
Basic MS 365
Average Salary
120,000
Labs
No
Level
Expert
Duration
5 Days
Experience
1 year: Microsoft 365 Workloads
Average Salary
Labs
Yes
Training Details
This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces the foundational concepts, core services, and administrative controls of Microsoft 365, then explores how Copilot and agents utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the suite.
Learning Path 1: Microsoft 365 Administration
Module 1: Explore Microsoft 365 Security Foundations
Analyze the Zero Trust security model
Implement Zero Trust in Microsoft 365
Examine threat protection and intelligence in Microsoft 365
Explore identity and authentication in Microsoft 365
Manage access and permissions in Microsoft 365
Explore identity and access management in Microsoft Entra
Troubleshoot and monitor identity security
Module 2: Introduction to Microsoft 365 Core Services and Admin Controls
Explore the Microsoft 365 ecosystem and core service components
Explore the Microsoft 365 admin center and key admin tools
Examine Microsoft Exchange, Teams, and SharePoint
Establish security, identity, and compliance foundations
Assign admin roles using Role-Based Access Control
Module 3: Protect and Govern Microsoft 365 Data
Introduction to Microsoft Purview and data governance
Identify and respond to data risks with Microsoft Purview
Examine compliance, AI data discovery, and eDiscovery
Explore oversharing and data access governance in SharePoint
Explore data protection in Microsoft 365 Copilot
Learning Path 2: Copilot and Agent Administration
Module 4: Explore Microsoft 365 Copilot and Agents
Introduction to Microsoft 365 Copilot
What are agents?
Compare Microsoft 365 Copilot and agents
Compare Microsoft 365 Copilot licensing models
Plan and deploy Microsoft 365 Copilot and agents
Explore real-world use cases for Copilot and agents
Module 5: Perform Basic Administrative Tasks for Microsoft 365 Copilot
Manage Copilot licenses and pay-as-you-go billing
Monitor and adjust pay-as-you-go Copilot usage
Monitor Microsoft 365 Copilot usage and adoption
Manage and govern Microsoft 365 Copilot prompts
Apply operational best practices for Microsoft 365 Copilot
Module 6: Perform Basic Administrative Tasks for Microsoft 365 Copilot Agents
Create a Microsoft 365 Copilot Chat agent - Part 1
Create a Microsoft 365 Copilot Chat agent - Part 2
Create a SharePoint agent
Test and edit your agents
Manage user access and permissions for agents
Examine agent approval and governance
Monitor and manage the agent lifecycle
Beginning-level IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot.
No prior hands-on experience required, but basic familiarity with IT concepts is helpful.
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