Microsoft

Introduction to Microsoft 365 and AI Administration Training

AB-900
Microsoft Training

Introduction to Microsoft 365 and AI Administration (AB-900)

This foundational course introduces the core administrative concepts of Microsoft 365, focusing on the Zero Trust model, Microsoft Entra identity, security architecture, and the basic deployment principles of Copilot and AI services.

Training at a glance

Level

Beginner

Duration

1 Day

Experience

Basic MS 365

Average Salary

120,000

Labs

No

Level

Expert

Duration

5 Days

Experience

1 year: Microsoft 365 Workloads

Average Salary

               

Labs

Yes

Training Details

This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces the foundational concepts, core services, and administrative controls of Microsoft 365, then explores how Copilot and agents utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the suite.

Learning Path 1: Microsoft 365 Administration

Module 1: Explore Microsoft 365 Security Foundations

  • Analyze the Zero Trust security model

  • Implement Zero Trust in Microsoft 365

  • Examine threat protection and intelligence in Microsoft 365

  • Explore identity and authentication in Microsoft 365

  • Manage access and permissions in Microsoft 365

  • Explore identity and access management in Microsoft Entra

  • Troubleshoot and monitor identity security

 

Module 2: Introduction to Microsoft 365 Core Services and Admin Controls

  • Explore the Microsoft 365 ecosystem and core service components

  • Explore the Microsoft 365 admin center and key admin tools

  • Examine Microsoft Exchange, Teams, and SharePoint

  • Establish security, identity, and compliance foundations

  • Assign admin roles using Role-Based Access Control

 

Module 3: Protect and Govern Microsoft 365 Data

  • Introduction to Microsoft Purview and data governance

  • Identify and respond to data risks with Microsoft Purview

  • Examine compliance, AI data discovery, and eDiscovery

  • Explore oversharing and data access governance in SharePoint

  • Explore data protection in Microsoft 365 Copilot

 

Learning Path 2: Copilot and Agent Administration

Module 4: Explore Microsoft 365 Copilot and Agents

  • Introduction to Microsoft 365 Copilot

  • What are agents?

  • Compare Microsoft 365 Copilot and agents

  • Compare Microsoft 365 Copilot licensing models

  • Plan and deploy Microsoft 365 Copilot and agents

  • Explore real-world use cases for Copilot and agents

 

Module 5: Perform Basic Administrative Tasks for Microsoft 365 Copilot

  • Manage Copilot licenses and pay-as-you-go billing

  • Monitor and adjust pay-as-you-go Copilot usage

  • Monitor Microsoft 365 Copilot usage and adoption

  • Manage and govern Microsoft 365 Copilot prompts

  • Apply operational best practices for Microsoft 365 Copilot

 

Module 6: Perform Basic Administrative Tasks for Microsoft 365 Copilot Agents

  • Create a Microsoft 365 Copilot Chat agent - Part 1

  • Create a Microsoft 365 Copilot Chat agent - Part 2

  • Create a SharePoint agent

  • Test and edit your agents

  • Manage user access and permissions for agents

  • Examine agent approval and governance

  • Monitor and manage the agent lifecycle

Beginning-level IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot.

No prior hands-on experience required, but basic familiarity with IT concepts is helpful.

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From Six Sigma Lean to PMI Project Management Professional, Agile and SCRUM , we offer the best in class strategic planning and project management training available.
ATA is the leading OffSec and Hack the Box US training provider, and a CompTIA and EC-Council award-winning training partner. We offer the best offensive and defensive cyber training to keep your team ahead of the technology skills curve.
Effective consultative sales, operations management and varying forms of leadership are just a few of the soft skills training courses that we offer.  The sky is the limit when it comes to bettering your team’s effectiveness in their designated career roles.