Microsoft 365 Certified: Modern Desktop Administrator Associate (MDAA)

Exam Reference: MD-100 and MD-101

Duration: 5 Days

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Course Objectives – MD 100 Windows 10

After completing this course, learners should be able to:

  • Install and customize Windows 10
  • Configure Updates for Windows.
  • Configure devices and drivers for Windows.
  • Configure storage for Windows.
  • Configure network and remote management settings in Windows.
  • Configure and manage browsers and applications in Windows.
  • Configure account access and authentication.
  • Configure file and folder permissions.
  • Describe methods for securing Windows 10, common threats and methods for mitigating against them.
  • Troubleshoot Windows and application installations.
  • Troubleshoot hardware and driver issues.
  • Troubleshoot file issues and perform recoveries.

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Course Outline – MD-100 Windows 10

 Lab: Practice Lab – Managing Updates for Windows 10

  • Manually configuring Windows Update settings
  • Configuring Windows Update by using GPOs

 After completing this module, students will be able to:

  • Describe the Windows 10 servicing channels.
  • Configure a Windows update policy using Group Policy settings. 
  • Configure Windows Update for Business to deploy OS updates.
  • Use Windows Analytics to assess upgrade readiness and update compliance.

 Module 4: Device Enrollment

In this module, students will examine the benefits and prerequisites for co-management and learn how to plan for it. This module will also cover Azure AD join and will be introduced to Microsoft Intune, as well as learn how to configure policies for enrolling devices. The module will conclude with an overview of device inventory in Intune and reporting using the Intune console, Power BI and Microsoft Graph.

 Lessons

  • Device management options
  • Microsoft Intune Overview
  • Manage Intune device enrollment and inventory
  • Managing devices with Intune

 Lab: Practice Lab – Device Enrollment and Management

 After completing this module, students will be able to:

  • Describe benefits and methods for migrating to co-management.
  • Deploy an MDM with Microsoft Intune.
  • Configure device enrollment.
  • Enroll desktop and mobile devices in Windows Intune.
  • Configure and downloads inventory reports.

 Module 5: Configuring Profiles

This module dives deeper into Intune device profiles including the types of device profiles and the difference between built-in and custom profiles. The student will learn about assigning profiles to Azure AD groups and monitoring devices and profiles in Intune. The module will conclude with an overview of using Windows Analytics for health and compliance reporting.

 Lessons

  • Configuring device profiles
  • Managing user profiles
  • Monitoring devices

 Lab: Practice Lab – Managing profiles

After completing this module, students will be able to: 

  • Describe the types of device profiles.
  • Create and assign device profiles.
  • Configure user profile and folder redirection.
  • Monitor and report on devices using Intune and Windows Analytics.

 

Module 6: Application Management

In this module, students learn about application management on-premise and cloud-based solutions. This module will cover how to manage Office 365 ProPlus deployments in Intune as well as how to manage apps on non-enrolled devices. The module will conclude with an overview of Enterprise Mode with Internet Explorer and Microsoft Edge and tracking your installed applications, licenses, and assigned apps using Intune.

Lessons

  • Implement Mobile Application Management (MAM)
  • Deploying and updating applications
  • Administering applications

 

Lab: Practice Lab – Managing Applications

 

After completing this module, students will be able to: 

  • Describe the methods for application management.
  • Deploy applications using Intune and Group Policy.
  • Configure Microsoft Store for Business.
  • Deploy Office365 ProPlus using Intune.
  • Manage and report application inventory and licenses.

 

Module 7: Managing Authentication in Azure AD

In this module, students well be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication.

 

Lessons

  • Azure AD Overview
  • Managing identities in Azure AD
  • Protecting identities in Azure AD
  • Managing device authentication

 

Lab: Practice Lab – Managing objects and authentication in Azure AD

 

After completing this module, students will be able to: 

  • Describe the capabilities of Azure AD.
  • Manage users using Azure AD with Active Directory DS.
  • Implement Windows Hello for Business.
  • Join devices to Azure AD.

 

Module 8: Managing Device Access and Compliance

In this module, students will be introduced to managing device security. The module will cover securely accessing corporate resources and introduce concepts such as Always On VPN and remote connectivity in Windows 10. Students will learn how to create and deploy compliance policies and use compliance policies for conditional access. The module concludes with monitoring devices enrolled in Intune.

 

Lessons

  • Microsoft Intune Overview
  • Implement device compliance policies

 

Lab: Practice Lab – Managing Access and Compliance

 

After completing this module, students will be able to: 

  • Describe methods of enabling access from external networks. 
  • Deploy compliance and conditional access policies.
  • Use Intune to monitor device compliance.

 

 

Module 9: Managing Security

In this module, students will learn about data protection. Topics will include Windows & Azure Information Protection, and various encryption technologies supported in Windows 10. This module also covers key capabilities of Windows Defender Advanced Threat Protection and how to implement these capabilities on devices in your organization. The module concludes using Windows Defender and using functionalities such as antivirus, firewall and Credential Guard.

 

Lessons

  • Implement device data protection
  • Managing Windows Defender ATP
  • Managing Windows Defender in Windows 10

 

Lab: Practice Lab – Managing Security in Windows 10

 

After completing this module, students will be able to: 

  • Describe the methods protecting device data.
  • Describe the capabilities and benefits of Windows ATP.
  • Deploy and manage settings for Windows Defender clients.

 

Prerequisites

The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies. It is recommended students complete course MD-100, Windows 10, prior to taking this course

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Course Overview

In this course, students will learn how to support and configure Windows 10 desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 operating systems. Students will learn how to manage storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.

Part 2 of this course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 security management, Microsoft 365 compliance management, and Microsoft 365 device management. In Microsoft 365 security management, you will examine all the common types of threat vectors and data breaches facing organizations today, and you will learn how Microsoft 365’s security solutions address these security threats. You will be introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You will then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Advanced Threat Protection, Safe Attachments, and Safe Links. Finally, you will be introduced to the various reports that monitor your security health. You will then transition from security services to threat intelligence; specifically, using the Security Dashboard and Advanced Threat Analytics to stay ahead of potential security breaches.

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