Developing Positive Assertiveness
The course is designed to help you improve teamwork, focus discussions, and build relationships. Through this training, you will learn to be competent, constructive, and confident in order to perform at your best. You will also learn how to ask for what you need, handle confrontations gracefully, and put your ideas forward with confidence.
Training at a glance
Level
Intermediate
Duration
2 Days
Experience
None
Average Salary
Varies
Labs
No
Level
Beginner
Duration
5 Days
Experience
2 years: IT & Security
Average Salary
$85,270
Labs
Yes
Training Details
From resolving misunderstandings with colleagues to negotiating complex deals and leading project teams, you use influence as part of your everyday work life. While there are several different styles of interpersonal influence, research shows that assertive behavior has the greatest impact on individual success and organizational performance. The good news is that influence is a learned skill, and Positive Assertiveness training, some self-discovery, and a healthy dose of practice, people can develop their ability to be assertive.
This dynamic two-day Positive Assertiveness Training course will help you improve teamwork, focus discussions, and build relationships, but will also help you become competent, constructive, confident, and perform at your best. Further, you will learn how to ask for what you need, handle confrontations gracefully, and put your ideas forward with confidence.
- Understand what it means to be assertive
- Validate Assertive Behaviors and Language
- Recognize the assertiveness continuum
- Identify personal blocks to assertiveness
- Demonstrate assertive language and behaviors
- Discover how to use assertive behaviors in everyday situations
- Straight Talk in Any Situation
Module 1: How to Develop Positive Assertiveness
- Three Basic Behavior Styles
- Can Behaviors Change?
Module 2: Ensuring Successful Change
- The Five Ps of Successful Change
- Are You Using the Right Maps?
- Self-Fulfilling Prophecy
- Positive Mental Imagery
- Programming Yourself for Success
Module 3: Feelings: The Emotional Part of Assertiveness
- The Emotions of Assertiveness
- Choice and Win-Win Relationships
- Talking About Feelings
Module 4: Changing Your Behaviors
- Choosing Assertive Words Carefully
- Body-Language Signals
- Stop Signs and Green Lights
Module 5: Expanding Your Assertiveness
- Four Assertive Styles
- Sending Assertive Messages
- Identify Styles to Enhance Communication
Module 6: Assertive Power Steps
- Four Steps to Assertive Communication
- Step 1: Repeat the Question or Statement
- Step 2: Command, Don't Ask
- Step 3: Add Emotion
- Step 4: Introduce Consequences
Module 7: Assertive Confrontation
- Defining the Problem
- Five Tools for Successful Confrontation
- Active Listening
- Goals for the Present and Future
- Give Yourself Credit for Success
To ensure your success, we recommend you first attend the following course, or have equivalent knowledge:
- Emotional Intelligence Training
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