Management: Improving Performance of Individuals, Teams, the Business & Yourself Training
Management: Improving Performance of Individuals, Teams, the Business & Yourself
Whether you’re a new manager or looking to have more influence in your current management role, the challenges you face come in in all shapes and sizes – a direct report’s anxious questions, your boss’s last-minute assignment, or a blank business case. To reach your full potential in these situations, you need to master a new set of business and personal skills. Managing successfully entails setting and monitoring the performance of individuals, teams, and yourself.
Training at a glance
Level
Beginner
Duration
3 Days
Experience
2 years Business Management
Average Salary
$68,000
Labs
No
Level
Beginner
Duration
1 Day
Experience
2 years Business Management
Average Salary
$68,000
Labs
No
Training Details
This course provides best practices on a wide variety of mission-critical topics such as performance management, understanding key financial statements, the fundamentals of strategy, emotional intelligence, and building your employee’s trust. The class is very hands on: participants engage in numerous exercises specifically tailored to the management discipline to improve their overall effectiveness.
- The Characteristics of Effective Goals
- Define Employee Goals and Decide How They Are Measured
- Collaborate with Your Employee to Create a Plan for Moving Forward
- Make a Habit of Providing Feedback
- Coach Your Employees to Close Performance Gaps
- How to Keep Your Employees Motivated
- Understand Your Employee’s Wants and Needs
- Expand Your Employee’s Skill Sets
- Craft a Development Plan
- How to Develop Someone Who’s Struggling
Lesson 2: Managing Individuals – Formal Performance Reviews
- The Case for and Against Annual Appraisals
- Assess Performance, but Rethink Ratings
- How to Conduct the Review Conversation
- Define New Goals for a New Cycle
Lesson 3: Managing Individuals – Tough Topics
- Responding to the Steady Worker
- Preventing Burnout on Your Team
- Managing the Performance of Remote Employees
Lesson 4: Managing Individuals – Delegation and Developing Talent
- Delegating with Confidence
- Benefits of Delegation
- Developing a Delegation Plan
- Sharing Your Delegation Plan with Your Employees
- Providing Support
- Avoiding Reverse Delegation
- Developing Talent
- Employee Development as a Priority
- Creating Career Strategies for Your Staff
- Developing High-Potential Talent
- Stretch Assignments
Lesson 5: Managing Teams
- Leading Teams
- Team Culture and Dynamics
- Managing Cross-Cultural Teams
- Managing Virtual Teams
- Productive Conflict Resolution
- Fostering Creativity
- Plan a Creative Session
- Tolls for Generating Ideas
- Make Sure All Perspectives Are Heard
- Dealing with Negativity
- Hiring – And Keeping – The Best
- Crafting a Role
- Recruiting World-Class Talent
- Retaining Employees
- Motivation and Engagement
Lesson 6: Managing the Business
- Strategy: A Primer
- Your Role in Strategy
- What is Strategy
- Developing Your Strategy
- Leading Change and Transitions
- Mastering Financial Tools
- The Basics of Financial Performance
- Understanding Financial Statements
- Budgeting
- Developing a Business Case
- Stakeholder Perspectives
- Clarifying the Need and Value
- Cost/Benefit Analysis
- Risk Identification and Mitigation
- Writing Your Business Plan
- Getting Buy-in from Your Team
Lesson 7: Managing Yourself
- Becoming a Person of Influence
- Positional Versus Personal Power
- Managing Up
- Partnering with Your Peers
- Silo Busting and Effectiveness
- Promoting Your Ideas
- Communicating Effectively
- Finding Your Voice as a Leader
- Mastering the Written Word
- Persuasive Presentations
- Conducting Effective Meetings
- Personal Productivity
- Time Management Essentials
- Finding Focus
- Stress Management
- Work-Life Balance
- Self-Development
- Career Purpose
- Looking for Opportunities in Your Organization
- Feedback from Your Boss and Your Team
Lesson 8: Develop a Leader Mindset
- The Transition to Leadership
- Understanding Your Role as a Manager
- The Differences Between Leadership and Management
- Demystifying Leadership
- Handing the Emotional Challenges of the Transition
- Building Trust and Credibility
- Establishing Your Character
- Demonstrating Your Competence
- Cultivating Authentic Leadership
- Ethics and Integrity
- Emotional Intelligence
- What is Emotional Intelligence?
- The Power of Self-Awareness
- Emotional Steadiness and Self-Control
- Managing an Employee’s Emotions
- Building Social Awareness on Your Team
- Positioning Yourself for Success
- Redefining Success
- Understanding Your Organizational Strategy
- Planning for Strategic Alignment
New managers or professionals looking to have more influence in your current management role.
Professional leadership experience.
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